How Do I?

Find out about:
Who can use the library, borrowing, loan periods, renewals, overdue fines and non-return of, or damage to borrowed library items

Who Can Use the Library

• All staff and students (Including University of Waikato at Tauranga) have free access to both the Windermere and Bongard libraries

My Account

• You have access to your own library account via the 'My Account' feature in the catalogue. This allows you to renew items, place request, and check your due dates
• To access 'My Account', you'll need your ID number

Borrowing

• Your I.D. card is also your library card
• You must present your I.D. card to borrow library items
• As you are responsible for all items borrowed on your ID card, it's recommended that you don't lend borrowed items to anyone else
• 50 items can be borrowed at any one time
• Remember to return items to the library on time. Fines are charged on recalled items that are returned late.
• If the library is closed, return items in the after hours return bins near the entrance
• To return items by post, address to Bay of Plenty Polytechnic, Private Bag 12001, Tauranga 3143

Loan Periods

• The normal loan period for students is two weeks
• High demand items are issued for one week, or three days
• 'Course Reserve' items are issued for two hours, for use only in the library or overnight
• 'Not for Loan' and reference items are only for use in the library
• Items may be recalled if they're needed by someone else

Fines

• Overdue fines will be charged for recalled items that are returned late
• Fine charges are $3 per day following the current due date, up to a maximum of $30 per item
• Course reserve & laptop overdue fines = 20 cents per hour

Renewals

• Renewal is from the date renewed
• Three renewals are allowed for normal 2 week loan items
• One renewal is allowed for short term loans (3 day and 1 week loans)
• An item will not be renewed if another borrower has placed a request on that item

Request

       There are three ways to request an item via 'My Account'

        Recall: For an item currently on loan that you require urgently (within the next two weeks)

        Hold: For an item currently on loan that is non-urgent

        Hold Available: For an item that is available at Windermere or Bongard libraries

Non-return or Damage to Borrowed Library Items

• If items are not returned within 12 weeks past the due date, or are returned damaged, an invoice for replacement and associated charges will be sent to the borrower
• Once invoiced, items may NOT be returned for a refund
• You may be charged for damage to items