Business Administration

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National Certificate in Business Administration & Computing Level 2

Business Admin graduate Vivienne Woledge
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With this certificate you can enter the workforce as an office junior or junior receptionist, or continue your studies at a higher level. If you have no prior knowledge or skills in office technology then this course of study is the ideal starting point.

You'll learn a broad range of skills to contribute positively to business groups or teams and take courses in business administration services, business information and audio information processing, as well as computing, communication, customer service and employment skills.

Content Details

You will be introduced to a broad range of skills to contribute positively to business groups or teams. Note: The bracketed numbers below are the NZQA unit numbers.

Employment Skills

  • Demonstrate knowledge of workplace health & safety requirements (497)
  • Examine issues related to sexual harassment (14250)

Business Administration Services

  • Use office administration and communication systems (121)
  • Document business transactions (327)
  • Process financial information for cash transactions (329)

Business Information Processing

  • Develop and use keyboarding skills to enter text (101)
  • Consolidate keyboarding skills and produce accurate text (102)
  • Apply language and text processing skills to produce communications (107)
  • Operate a word processor to produce documents (111)
  • Key in at 15 wpm (16677)
  • Key in at 25 wpm (16678)

Communication Skills

  • Write a short report (3492)
  • Be interviewed in a formal interview (1294)
  • Be assertive in a range of specified situations (1299)

Audio Information Processing

  • Describe and apply audio transaction techniques for text production (104)

Computing Skills

  • Manage and protect data in a personal computer system (2781)
  • Create and use a simple computer spreadsheet to solve a problem (2784)
  • Create and use a simple computer flatfile database to solve a problem (2786)
  • Find information using the internet (18758)

Customer Service Skills

  • Attend to customer enquiries face-to-face and on the telephone (56)
  • Provide customer service in given situations (57)

      

Entry

Refer to the programme brochure for guidance about school subjects that would help you succeed in this programme.

English Language Requirements
If you are an overseas student or a new resident and English is not your first language, please note that study at tertiary level requires both written and oral participation.

You will be required to have an IELTS score of 5.5 or TOEFL score of 500.

Indicative Fees

  • $2,853 incl. course related costs

The standard published fee is applicable for New Zealand citizens and permanent residents only.

An international fee is payable for non New Zealand citizens/permanent residents.

Qualifications Gained

Upon successful completion of the programme you will receive:

  • National Certificate in Business Administration and Computing Level 2

Career Opportunities

Office junior, word processor, data entry operator, office assistant.

Study Pathways

Bay of Plenty Polytechnic Pathways