Business Administration

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National Certificate in Business Administration Level 4

Business Admin graduate Shea Jones
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This course of study along with work experience, will provide you with the opportunity to progress to senior level positions in administration, office management or personal assistance.

You'll learn business information and audio information processing, business information management, desktop publishing as well as interpersonal communication and customer service skills.

The part-time evening option is ideal for those employed in business administration roles who want to gain advanced skills and knowledge.

Content Details

Note: The following bracketed numbers are the NZQA unit numbers.

Business Information Processing

  • Apply language and text processing skills to produce specialist documents (109)
  • Produce information using advanced word processing functions (113)

Audio Information Processing

  • Use audio transcription techniques to produce text based communications (105)

Business Information Management

  • Demonstrate and apply knowledge of an organisation’s record management system (125)
  • Integrate business administration functions and systems (6910)

Desktop Publishing

  • Produce desktop published documents (2789)

Interpersonal Communication Skills

  • Take notes and write minutes for a formal meeting (3494)
  • Participate in a formal meeting (9679)
  • Apply problem solving techniques (9696)
  • Collaborate within a group/team which has an objective (11101)

Customer Service Skills

  • Answer customer enquiries on the telephone in a wide range of contexts (11815)

Entry

Preference will be given to applicants with the National Certificate in Business Administration and Computing Level 3, or equivalent skills and/or relevant experience.

English Language Requirements
If you are an overseas student or a new resident and English is not your first language, please note that study at tertiary level requires both written and oral participation.

You will be required to have an IELTS score of 5.5 or TOEFL score of 500.

Indicative Fees

  • $2,810 incl. course related costs

The standard published fee is applicable for New Zealand citizens and permanent residents only.

An international fee is payable for non New Zealand citizens/permanent residents.

Qualifications Gained

Upon successful completion of the programme you will receive:

  • National Certificate in Business Administration Level 4

Career Opportunities

Personal assistant, secretary, office administrator, administration supervisor