Our Information Systems Services team provides over 450 computers in 15+ computer suites on both the Windermere and Bongard campuses, and offers technical support to all students and staff.
As a student here you receive a free, institution email account, internet access and online file storage.
Depending on your course requirements you may be provided with access to specialist software packages, printing, the internet and/or e-mail.
During opening hours, computer assistance is available at advertised times only and hours of assistance may change according to demand. For any IT difficulties, contact Ako Ātea Help Desk.
Internet and Wireless
Most people use WiFi to connect their computer, phone or tablet to the internet. We operate a FREE fair usage policy so, unless you have excessive use and downloads, you can use your own device to access the internet and connect to our student portal (getConnected) and other websites.
If you have your own device you need to connect to the Toi Ohomai Wi-Fi (please read important Wi-FI access changes for 2017) wireless network. When you open your browser you will be asked for your username and password. If you have issues accessing the wi-fi please contact staff in Ako Ätea.
Home directories [H:] are provided so you can easily store your data while on campus; it cannot be accessed by any other student (or remotely). NB: At the end of the year, or 28 days after the end of your programme, all home directories are deleted so make sure you remove your files!
Changing Your Password
You can change your password at any time once you are logged on by pressing the Ctrl+Alt+Delete keys together, click the ‘Change Password’ option.
Generic Computer Suites
Ako Ātea - lower floor
- Monday to Friday 7.00am - 11.30pm
- Saturday-Sunday 8.00am - 11.30pm (and on public holidays)
Ako Ātea – upper floor (Library)
- During library opening hours
Specialised Suites (only accessible to students on the specified programmes)
- Architectural Technology - H241
- Graphic Design - Mac - N7 and N8
- Music - T12
- Radio Broadcasting - A-block ground floor, adjacent to the radio station
- Monday to Friday 7.40am - 9.30pm
- Saturday to Sunday 9.00am - 4.30pm
- Closed on public holidays
Opening times and staffing may alter - please check notices in Room DT114, or ask at Bongard reception.
Computing Resources Available
For your use on both campuses:
- Networked PCs running a Windows operating system and Office 2010
- Black/white and colour printer/copiers (charges apply)
You will need your Student ID card and your 4 digit PIN to enter the computer suites after hours or during the weekend. You can find out what your PIN is from Get Connected.
Once you have a log-on you'll have an initial print account set up with a credit related to the course you're doing. Once this is used, you'll need to top up the account yourself if you wish to continue to print. Payments can be made to the Information Centre cashier at either campus or by EFTPOS at Ako Atea at Windermere.
Moodle is our online, one-stop student learning shop. It’s an integral part of many programmes, making information and materials like readings and course notes available online when you need them.