New Zealand Certificate in Business (Administration and Technology) (Level 3)

Efficient offices thrive with strong administrative support - and you can be a part of it, with this practical introductory course.

You'll gain business administration and technology skills that allow you to work in a range of supervised, general office administration roles.

With this qualification under your belt you can apply for jobs like receptionist, data entry operator, front line customer service, call or contact centre operator, secretary, or office support worker.

Content Details

During the course you'll develop capabilities in processing financial transactions, word processing, producing spreadsheets and simple databases, meetings procedures, note taking, telephone, and presentation skills.

Topics covered:

  • Business Reception and Office Services
  • Business Documents for the Workplace
  • Financial Documents
  • Business Communication


Planned intakes*: February, July
Delivery modes: Full-time/part-time
Locations*: Rotorua (Mokoia Campus), Rotorua (Waipa Campus), Taupo, Tauranga (Bongard Centre), Whakatane
Duration: 1 semester

* subject to change. Intakes may vary between locations.

To see full details of the next available intake please visit the application form.

Indicative Fees

2017 domestic students $2,692.00

2017 international students $9,976.00

The fee shown for domestic students is applicable to New Zealand citizens and permanent residents. If an international fee is not listed above please refer to the international fees page. All fees are indicative only and subject to change.

You MAY be eligible for a StudyLink Student Loan for your tuition fees.

Find out if your programme qualifies by visiting the Studylink website.

If you also need to pay course related costs, i.e. if outlined in programme costs above, you need to apply separately to StudyLink (up to $1,000/academic year for eligible students). Note course related costs are paid directly into your bank account by StudyLink and you will be required to pay this to Toi Ohomai Institute of Technology.

Qualifications Gained

Upon successful completion of the programme you will receive:

  • New Zealand Certificate in Business (Administration and Technology) (Level 3)

Career Opportunities

  • receptionist
  • data entry operator
  • front line customer service roles
  • call or contact centre operators
  • secretary
  • office support workers

Study Pathways

Toi Ohomai Institute of Technology Pathways

New Zealand Certificate in Business (Administration and Technology) (Level 4)

Entry Criteria

  • This programme is open entry.

In line with the policy of enrolment with integrity, students are encouraged to attend a meeting with academic staff to ensure they receive advice and guidance to make good enrolment decisions for their future success.

English language requirements for this programme will be in accordance with the criteria specified on page 22 of the Toi Ohomai Institute of Technology Regulatory Framework (Academic Regulations).