New Zealand Certificate in Business (Administration and Technology) (Level 4)

If you already have some basic office administration skills or want to build on the material covered in our Business Administration Level 3 qualification, this more advanced administration course is for you.

It’s been developed to improve your career opportunities so you’re better equipped to join our many graduates providing vital support to businesses both locally and further afield.

You’ll enjoy working alongside students with similar goals to you, and passionate tutors who genuinely want to see you succeed.

Content Details

You’ll study in a simulated office environment, learning hands-on about more complex administration tasks like basic payroll, finance and simple accounting.    

You’ll develop your people skills, and learn to comply with internal and external business policies and legislation.

Topics covered include:

  • Professional Workplace Practice
  • Human Resources Administration
  • Money Management
  • Integrating Business Technologies


Planned intakes*: February, July
Delivery modes: Full-time
Locations*: Rotorua (Mokoia Campus), Rotorua (Waipa Campus), Taupo, Tauranga (Bongard Centre), Whakatane
Duration: 1 semester

* subject to change. Intakes may vary between locations.

To see full details of the next available intake please visit the application form.

Indicative Fees

2018 domestic students $2,744.00

The fee shown for domestic students is applicable to New Zealand citizens and permanent residents. If an international fee is not listed above please refer to the international fees page. All fees are indicative only and subject to change.

You MAY be eligible for a StudyLink Student Loan for your tuition fees.

Find out if your programme qualifies by visiting the Studylink website.

If you also need to pay course related costs, i.e. if outlined in programme costs above, you need to apply separately to StudyLink (up to $1,000/academic year for eligible students). Note course related costs are paid directly into your bank account by StudyLink and you will be required to pay this to Toi Ohomai Institute of Technology.

Qualifications Gained

Upon successful completion of the course you will receive:

  • New Zealand Certificate in Business (Administration and Technology) (Level 4)

Career Opportunities

Graduates of this course will have the skills and knowledge to work in a wide range of general office administration roles. These may include:

  • a sole-charge role in a small business entity
  • senior receptionist
  • customer relationship roles 
  • personal assistants and secretaries
  • lead administrator
  • front line customer service roles
  • call or contact centre operators
  • office support workers
  • web administrator
  • service desk coordinator

Entry Criteria

  • NCEA Level 2, or a Level 3 qualification, or equivalent skills, education or work experiences to meet academic requirements.


International applicants for whom English is not their first language will be required to show evidence of language competency, issued within the last two years, before being eligible to enrol in any non-English programme. The level of competency required is outlined in Rule 18 and Appendix 2 of the NZQF Programme and Accreditation Rules 2013. And below under the title English Competency.

English Competency

Level 4 certificate IELTS General or Academic score of 5.5 with no band score lower than 5 or completed NZ Certificate in English Language L3 with an endorsement of either General, Workplace or Academic, or meets a relevant English Proficiency Outcome as outlined in Rule 18 and Appendix 2 of the NZQF Programme and Accreditation Rules 2013.

For domestic applicants for whom English is not their first language, evidence of language competency may be required.