New Zealand Certificate in Retail (Level 3)

If you want to get started in a retail career or you want a qualification to support your career progression, this is the course for you.

You'll learn product knowledge and merchandising skills relevant to the sector you are in, as well as gaining excellent communication and presentation skills.

You also learn about the Consumer Guarantees Act and other retail laws, health and safety, marketing and communicating with customers.

This course is offered through Skills Update Training Institute.
Contact: or call 0800 500 106

Content Details

During the course you'll study:

  • Retail in New Zealand
  • Retail and Service Skills
  • Product Knowledge for the Retail Sector
  • Retail Merchandising 


Planned intakes*: February
Delivery modes: Full-time/part-time
Locations*: Rotorua (Mokoia Campus), Tauranga (Windermere Campus)
Duration: 1 semester

* subject to change. Intakes may vary between locations.

To see full details of the next available intake please visit the application form.

Indicative Fees

Fees free for 2018 domestic students. Please enquire directly with Skills Update Training Institute.

The fee shown for domestic students is applicable to New Zealand citizens and permanent residents. If an international fee is not listed above please refer to the international fees page. All fees are indicative only and subject to change.

You MAY be eligible for a StudyLink Student Loan for your tuition fees.

Find out if your programme qualifies by visiting the Studylink website.

If you also need to pay course related costs, i.e. if outlined in programme costs above, you need to apply separately to StudyLink (up to $1,000/academic year for eligible students). Note course related costs are paid directly into your bank account by StudyLink and you will be required to pay this to Toi Ohomai Institute of Technology.

Qualifications Gained

Upon successful completion of the course you will receive:

  • New Zealand Certificate in Retail (Level 3)

Career Opportunities

  • Retail assistant roles in a wide variety of retail workplaces

Study Pathways

Toi Ohomai Institute of Technology Pathways

New Zealand Certificate in Retail (Level 4)

Entry Criteria

  • Admission, entry, selection, and enrolment into courses will be in accordance with the Academic Regulations and/or, where approved, specific course regulations.


International applicants for whom English is not their first language will be required to show evidence of language competency, issued within the last two years, before being eligible to enrol in any non-English programme. The level of competency required is outlined in Rule 18 and Appendix 2 of the NZQF Programme and Accreditation Rules 2013. And below under the title English Competency.

English Competency

Level 3 certificate IELTS General or Academic score of 5 with no band score lower than 5 or completed NZ Certificate in English Language L3 with an endorsement of either General, Workplace or Academic, or meets a relevant English Proficiency Outcome as outlined in Rule 18 and Appendix 2 of the NZQF Programme and Accreditation Rules 2013.

For domestic applicants for whom English is not their first language, evidence of language competency may be required.