New Zealand Certificate in Tourism (Level 3)

Experience and learn about the unique tourism operations that exist in Aotearoa, New Zealand.

As a graduate of this course you'll have the skills and knowledge to work in a variety of entry level roles within tourism, travel, or the wider aviation sector. You could become a reservation consultant, visitor host, booking assistant, rental vehicle operations, or front desk administrator.

Content Details

  • Guest Service in Travel and Tourism
  • Workplace Practices in Travel and Tourism
  • Destination Aotearoa New Zealand
  • Travel and Tourism Operations

Graduates of this course can expect to enter the tourism industry with basic skills, and an understanding of workplace practices, tourism terminology, and the roles and responsibilities in the Aotearoa New Zealand tourism industry. 

Students will be able to apply these skills in support roles to deliver quality services and experiences for visitors to Aotearoa New Zealand.


Planned intakes*: February, July
Delivery modes: Full-time
Locations*: Tauranga (Windermere Campus)
Duration: 1 semester

* subject to change. Intakes may vary between locations.

There are approximately 20 scheduled class hours per week and you'll be expected to undertake self-directed study outside those times.

To see full details of the next available intake please visit the application form.

Indicative Fees

2018 domestic students $2,744.00

2018 international students $9,976.00

The fee shown for domestic students is applicable to New Zealand citizens and permanent residents. If an international fee is not listed above please refer to the international fees page. All fees are indicative only and subject to change.

You MAY be eligible for a StudyLink Student Loan for your tuition fees.

Find out if your programme qualifies by visiting the Studylink website.

If you also need to pay course related costs, i.e. if outlined in programme costs above, you need to apply separately to StudyLink (up to $1,000/academic year for eligible students). Note course related costs are paid directly into your bank account by StudyLink and you will be required to pay this to Toi Ohomai Institute of Technology.

Qualifications Gained

Upon successful completion of the course you will receive:

  • New Zealand Certificate in Tourism (Level 3) strand in Tourism and Travel

Career Opportunities

Tourism and Travel positions including:

  • Reservation consultant
  • Visitor host
  • Booking assistant
  • Rental vehicle operations
  • Front desk administration

Potential employers include:

  • Tourism centres/iSites
  • Airports
  • Tourism operators
  • Travel agencies
  • Vehicle rental companies
  • Hotels and motels

Study Pathways

Toi Ohomai Institute of Technology Pathways

New Zealand Certificate in Aviation (Flight Attendants) (Level 4)
New Zealand Diploma in Tourism and Travel (Level 5)

Alternative Pathways

Tourism, travel, airline, and flight attending certificates and diplomas at other tertiary institutions.

Entry Criteria

  • Open entry


International applicants for whom English is not their first language will be required to show evidence of language competency, issued within the last two years, before being eligible to enrol in any non-English programme. The level of competency required is outlined in Rule 18 and Appendix 2 of the NZQF Programme and Accreditation Rules 2013. And below under the title English Competency.

English Competency

Level 3 certificate IELTS General or Academic score of 5 with no band score lower than 5 or completed NZ Certificate in English Language L3 with an endorsement of either General, Workplace or Academic, or meets a relevant English Proficiency Outcome as outlined in Rule 18 and Appendix 2 of the NZQF Programme and Accreditation Rules 2013.

For domestic applicants for whom English is not their first language, evidence of language competency may be required.